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Robbens Systems® | German quality with British expertise | since 1993

Technical support

Systems up to 3 years old

All Robbens underfloor heating systems are fully supported by email and telephone support for 3 years.

We can help with:

  • Installation questions
  • Fault finding
  • Commissioning questions
  • General enquiries

Most questions are clearly answered in the installation manuals and documentation supplied with each system. Please refer to that documentation first, or visit the 

Download area to find technical and installation information.

Systems over 3 years old

We do not offer telephone support for systems over 3 years old, unless you are a heating engineer visiting a customer to diagnose a fault and identify replacement part numbers. 

There are documents, manuals and instructions available in the Technical support area of the website - ideal for end users. Also, please visit the Service Parts section to find links to common items.

Also, visit the FAQ section which has many basic questions covered. 

Click here for the technical support contact form. You will need to supply details, and if possible a photo of the affected part.

Spare parts for underfloor heating systems

Common spares for Robbens Systems underfloor heating systems can be found by clicking the link.

Most spares are in stock and delivered within 2 working days.

Find a heating engineer.

How to fix a stuck pump

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