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Robbens Systems® | German quality with British expertise | since 1993

Technical support

Systems up to 3 years old

All Robbens underfloor heating systems are fully supported by email and telephone for 3 years.

We can help with:

  • Installation questions
  • Fault finding
  • Commissioning questions
  • General enquiries

Systems over 3 years old

Generally, a heating engineer will be needed to identify and rectify any problems on-site. This is because any problems are usually due to the on-site set up of controls or flow rates, or how the system is programmed. 

We can still help with:

  • Warranty claims
  • Spare parts
  • On-line information and user guides
  • Visit the download area for further help

If you need us to help identify parts, or a particular problem, you can use the link below to send us a message, and attach a photo. This is a fast way to find the information you need.

Click here for the technical support contact form.


Spare parts for underfloor heating systems

Common spares for Robbens Systems underfloor heating systems can be found by clicking the link.

Most spares are in stock and delivered within 2 working days.


Find a heating engineer.