Robbens Systems® DO NOT under any circumstances disclose your personal information to third parties. We conform fully to the Data Protection Act, 1998 and the General Data Protection Regulation (GDPR) of 2018.
Your Personal Data
In order to process orders via our website, the checkout system will process and store your personal details including name, company, address and any supplied contact details. This data is used to:
• Authorise the payment transaction
• Process your order
• Generate invoices and delivery notes
• Contact you when necessary to provide information about your order
• Contact you when necessary to clarify any discrepancies which may inhibit or delay the processing of your order
Should you wish to obtain a copy of your personal information held by Robbens Systems® please make a formal request by contacting us via email to [email protected]
You can also request that we delete any personal data held by Robbens Systems® that is not required to be kept by law simply by contacting us at [email protected]
You can update your details at any time by logging into your account. Once logged in, please click onto the "Update contact information and preferences"
We endeavour to take all reasonable steps to protect your personal information. All the data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us.
All credit card numbers are encrypted and processed using external payment providers like Sagepay and paypal. We use SSL security encrypted protocols right across our entire website, ensuring any information you type is fully secure.
All of our networks used to process payment made by phone or in person are PCI compliant.
Your use of this site
In order that we can monitor and improve the site, we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version, cookie details and the web site that you visited prior to our site.
Cookies are small text files stored on your device when you access most websites on the internet.
However, please be aware that restricting or blocking cookies set on Robbens Systems® website may impact the functionality or performance of the website, or prevent you from using certain services provided through Robbens Systems® website . It will also affect our ability to update Robbens Systems® website to cater for user preferences and improve performance.
Please be aware that our site may link to other web sites which may be accessed through our site. We are not responsible for the data policies, content or security of these linked web sites. If you do find any issued with external content
Please note that all products and services are supplied subject to our terms and conditions.