Underfloor heating guarantee and warranty information
10 Year Insurance Backed Pipe Guarantee
All our pipe work supplied is included with a ten-year insurance backed guarantee. The insurance covers the pipe for manufacturer’s defects, with the insurance covering you for all consequential costs incurred due to the failure rather than just a standard product replacement. A full certificate is issued within the bespoke manual supplied with every system. All claims must be accompanied by site inspection from a Frânkische specialist before and during the removal of the suspect pipe.
100 Year Manufacturer’s Warranty on pipes
All pipework supplied by Robbens systems is covered by a 100-year warranty from the time of despatch.
Two Year Component Guarantee
Robbens Systems® guarantees all controls and electronics used in its underfloor heating systems for a period of 2 years from the date of despatch. In the unlikely event of a product failure, our technical personnel would, after having agreed to the fact that it is a product defect rather than an installation issue, provide you with a replacement product free of charge.
Robbens Systems® does have a program of continuing product development and should the failed component not be available, it would be replaced by a component of at least equal specification/quality. This does not affect your statutory rights.
Ten Year Manifold Warranty
All manifolds have a 10-year warranty from the manufacturer.
Professional Indemnity Insurance
Robbens Systems® has full PI insurance to allow you to have the perfect peace of mind with all of our heating systems. This provides you with full design insurance to give you even more confidence in our systems.